Returns and complaints

  • Have you made a mistake during your purchase?
    Do you want to change something in your order? If we haven’t already packed your package, we can change it for you. Just write us an e-mail to

  • Do you need to return or swap something?
    If a particular good isn’t damaged or used, then we can swap it at any time within 14 days. Just send us your purchase back to our company’s address. We’ll then confirm its receipt and we’ll send the money back to your account.